MOT logo Swanbrook company logo

Keeping you safely on the road since 1960

Latest News

By swanbrook, Mar 29 2019 05:00PM

Please be advised that Service 354 and HC04 have ceased operation for the Easter Holidays.

.

Both services will restart on Tuesday 23rd April.

.

Please contact the Transport Office at Hartpury college for service operations during the holiday period.

.

Thank-you

By swanbrook, Mar 25 2019 09:00AM

Please be advised that from Monday 8th April, there will be revised fares for Service 853.

.

We apologise for the increase but this will be the first fare increase we have implemented for over 6 years and is a result of ever increasing operating costs.

.

We are withdrawing the child 10 journey ticket facility but are pleased to announce a new student fare! When purchasing the ticket and boarding the vehicle, a valid student ID must be shown. The facility is currently available on travel between Glos/Chelt and Oxford only.

.

The adult single between Glos/Chelt and Oxford is now £9, a day return £12, and a 10 journey ticket is £54.

.

The adult single between Glos/Chelt and Witney is now £7, a day return is £10 and a 10 journey ticket is £32.

.

The student single between Glos/Chelt and Oxford is now £8, a day return is £11, and a 10 journey ticket is £50.

.

If you require information on specific fares, please contact us.

.

Thank-you

By swanbrook, Mar 1 2019 03:28PM

Now that secondary school places have been allocated and parents informed, looking into how to get your child to school is a top priority.

.

We offer routes to Churchdown School Academy from all over Gloucester.

.

Applications open in May 2019. If you would like to find out more, please call us in the middle of May to request a travel pack. It contains all the information regarding pick up points, cost, and terms and conditions. Alternatively, we will be in attendance at the Year 7 introduction evening (date TBA) in July. Here we will provide travel packs, and to answer any questions.

.

Existing travellers will get a travel pack send to the address we have on file. If you have moved house since submitting your application in July 2018, please get in contact as soon as possible.

.

We guarantee a seat to all applications received by 31st July 2019 in the order that completed, successful applications are returned to us.

.

For all enquiries, please email schooltransport@swanbrook.co.uk

.

Thank-you.

By swanbrook, Nov 26 2018 09:00AM

Our 853 Glos/Chelt-Oxford timetable expired on 30th November 2018. We can confirm that there will be no changes to times or pickups until 4th March 2019. An updated timetable will be available nearer the time.

.

Timetables are available from our website or from Gloucester, Cheltenham, Oxford, Witney, and Burford tourist information centres.

.

If you have any queries, please contact us on 01452 712386 or email enquiries@swanbrook.co.uk

By swanbrook, Aug 29 2018 08:00AM

The new timetables for Service 354 and Service HC04 from 3rd Sept are available to download from our website.

.

Hardcopies will be available from drivers once the service commences.

.

The route this year has changed. Please see the maps below for more information on the stops. The first map is the route the service will take around Gloucester City Centre. The second map details the location of the new bus stop in Market Parade (o/s the old Furniture Recycling/opp Pride haridressers). The last map details the location of the bus stop in Commercial Rd.

.

If you have any questions, please contact us.

By swanbrook, Mar 20 2018 03:49PM

We are proud to be hosting an Irizar i4 demonstrator this week on our 853 Service! It combines the latest hybrid technology between fuels and electric which makes it perfect for contributing towards a greener environment in our towns and cities. We look forward to welcoming all our passengers aboard for a cleaner journey. Please tweet us your pictures using the hashtag #GreenBus to @SwanbrookBus . We would love to hear what you think about our hybrid bus.

.

Never used our service before? Take a greener journey this week to explore Cheltenham or Oxford!

.

Please be aware that our demonstrator does not have the Swanbrook logo or colour scheme so passengers will need to be extra vigilant when catching the service.

.

Thankyou

By swanbrook, Jan 29 2018 09:00AM

We would like to inform our passengers that the last day we will be accepting the old style paper £10 notes will be Wednesday 28th February 2018 as they cease to be legal tender.

As a reminder, we only accept cash as payments for fares on our services. We have no facility for online payments, contactless, or cheques.

If you have any questions, please call us on 01452 712386.

Thankyou.

By swanbrook, Oct 4 2017 03:07PM

It has come to our attention that there is a discrepancy in the child and adult fare distinction for students who do not wear school uniform.

.

Upon discussions with Gloucestershire County Council, from Monday 16th October, ALL passengers over 16 years of age will be charged adult fare, regardless of the educational institutions that they attend.

.

If you have any questions, please contact us.

.

Thankyou

By swanbrook, Aug 10 2016 09:00AM

We would like to inform our passengers that our fleet of vehicles are now fitted with CCTV cameras for your security and safety. In accordance with law, each vehicle is fitted with a sign in plain view notifying all members of the public that CCTV cameras are in operation.

.

Any downloaded data is viewed and stored in line with data protection guidelines and held only until the incident has been reviewed and concluded.

In line with this, any issues that passengers may wish to bring to our attention should be in a form of a written letter or email. Details such as time, date, and place are vital for any investigation to be carried out. Issues raised on our Twitter page can only be reviewed when backed up with a written letter or email.

.

In addition, we encourage passengers to get in touch when they feel that a driver has gone above and beyond their duty to help a passenger or provide a gold star service. This includes service runs and any private hire. Feedback does reach our drivers and is very much appreciated.

.

Please address letters to:

K. West

Swanbrook Transport

Staverton

Cheltenham

GL51 0TE

.

Please email to: enquiries@swanbrook.co.uk

.

Thankyou

RSS Feed Email Us Coach Hire Email