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Keeping you safely on the road since 1960

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By swanbrook, Jul 5 2019 12:52PM

Saturday 13th July

Witney Carnival

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On Saturday 13th July, the Witney Carnival will be taking place. Corn Street and Welch Way will be closed for the Procession and so we are unable to serve the Market Square stop.

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The 09:25 journey from Gloucester towards Oxford will only be able to pick up and drop off at Tower Hill and Newland Mill.

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The 11:45 journey from Oxford towards Cheltenham will also only be able to pick up and drop off at Tower Hill and Newland Mill.

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All other journeys will be unaffected, although we anticipate more traffic throughout the day which may delay the service.

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If you have any questions, please call our office.

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Thankyou.

By swanbrook, Jul 3 2019 08:00AM

Monday 8th July until Monday 22nd inclusive

B4063, Longlevens

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The B4063 is closed between Elmbridge Road and Nine Elms Road for resurfacing during the hours of 19:00 and 07:00.

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This means that the 06:40 departure from Gloucester and the 18:00 departure from Oxford cannot serve the BP Garage. We will be diverting via A417, Corinium Avenue and A38 Barnwood Rd in both directions. We are unable to serve any stops on diversion.

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Your nearest stops will be Hare and Hounds, Churchdown and Market Parade, Gloucester.

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We apologise for any inconvenience caused, albeit out of our control.

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Please contact us if you have any questions.

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Thank-you




By swanbrook, Jun 14 2019 04:16PM

Applications for our dedicated school buses are now open for September 2019.

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You will need a travel pack which contains all the neccessary information regarding pick up points, cost, and terms and conditions. If you are an existing traveller, we have already sent out a renewal pack. If you do not receive this by the end of June, please contact us.

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If you are a new applicant, you can collect a travel pack from us on Thursday 4th July at the Year 7 introduction evening. We will be on hand to answer any questions you may have.

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We guarantee a seat to all applications received by 31st July 2019 in the order that completed, successful applications are returned to us.

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The bus pass department is open 11:00 until 1700hrs Monday-Friday. If you have any queries, you can telephone, email, or tweet us.

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Throughout the process, we post updates on our website and twitter page. As we prepare to the receive a large volume of calls, please check either our website or twitter for FAQs first.

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Thank-you.

By swanbrook, Mar 25 2019 09:00AM

Please be advised that from Monday 8th April, there will be revised fares for Service 853.

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We apologise for the increase but this will be the first fare increase we have implemented for over 6 years and is a result of ever increasing operating costs.

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We are withdrawing the child 10 journey ticket facility but are pleased to announce a new student fare! When purchasing the ticket and boarding the vehicle, a valid student ID must be shown. The facility is currently available on travel between Glos/Chelt and Oxford only.

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The adult single between Glos/Chelt and Oxford is now £9, a day return £12, and a 10 journey ticket is £54.

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The adult single between Glos/Chelt and Witney is now £7, a day return is £10 and a 10 journey ticket is £32.

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The student single between Glos/Chelt and Oxford is now £8, a day return is £11, and a 10 journey ticket is £50.

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If you require information on specific fares, please contact us.

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Thank-you

By swanbrook, Nov 26 2018 09:00AM

Our 853 Glos/Chelt-Oxford timetable expired on 30th November 2018. We can confirm that there will be no changes to times or pickups until 4th March 2019. An updated timetable will be available nearer the time.

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Timetables are available from our website or from Gloucester, Cheltenham, Oxford, Witney, and Burford tourist information centres.

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If you have any queries, please contact us on 01452 712386 or email enquiries@swanbrook.co.uk

By swanbrook, Mar 20 2018 03:49PM

We are proud to be hosting an Irizar i4 demonstrator this week on our 853 Service! It combines the latest hybrid technology between fuels and electric which makes it perfect for contributing towards a greener environment in our towns and cities. We look forward to welcoming all our passengers aboard for a cleaner journey. Please tweet us your pictures using the hashtag #GreenBus to @SwanbrookBus . We would love to hear what you think about our hybrid bus.

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Never used our service before? Take a greener journey this week to explore Cheltenham or Oxford!

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Please be aware that our demonstrator does not have the Swanbrook logo or colour scheme so passengers will need to be extra vigilant when catching the service.

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Thankyou

By swanbrook, Jan 29 2018 09:00AM

We would like to inform our passengers that the last day we will be accepting the old style paper £10 notes will be Wednesday 28th February 2018 as they cease to be legal tender.

As a reminder, we only accept cash as payments for fares on our services. We have no facility for online payments, contactless, or cheques.

If you have any questions, please call us on 01452 712386.

Thankyou.

By swanbrook, Oct 4 2017 03:07PM

It has come to our attention that there is a discrepancy in the child and adult fare distinction for students who do not wear school uniform.

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Upon discussions with Gloucestershire County Council, from Monday 16th October, ALL passengers over 16 years of age will be charged adult fare, regardless of the educational institutions that they attend.

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If you have any questions, please contact us.

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Thankyou


By swanbrook, Aug 10 2016 09:00AM

We would like to inform our passengers that our fleet of vehicles are now fitted with CCTV cameras for your security and safety. In accordance with law, each vehicle is fitted with a sign in plain view notifying all members of the public that CCTV cameras are in operation.

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Any downloaded data is viewed and stored in line with data protection guidelines and held only until the incident has been reviewed and concluded.

In line with this, any issues that passengers may wish to bring to our attention should be in a form of a written letter or email. Details such as time, date, and place are vital for any investigation to be carried out. Issues raised on our Twitter page can only be reviewed when backed up with a written letter or email.

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In addition, we encourage passengers to get in touch when they feel that a driver has gone above and beyond their duty to help a passenger or provide a gold star service. This includes service runs and any private hire. Feedback does reach our drivers and is very much appreciated.

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Please address letters to:

K. West

Swanbrook Transport

Staverton

Cheltenham

GL51 0TE

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Please email to: enquiries@swanbrook.co.uk

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Thankyou

By swanbrook, Sep 1 2015 01:03PM

We are hoping this website will become an invaluable means of communicating with our passengers and friends around Gloucesteshire and further beyond.


Through the site and using social media, we aim to keep you updated with schedules, new services, school and other routes, amends to services because of weather or roadworks, and any other transport news that may affect you.


Please contact us either by phone (01452 712386), email (either CoachHire@ or enquiries@swanbrook.co.uk) or using the contact form on the 'contact us' page.


We look forward to welcoming you aboard one of our fleet soon!

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